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Saturday 5 February 2011

Outcomes rather than process

The proposals state that the "creative solutions" service will have a sharper focus on "Outcomes rather than process, which will distinguish it from traditional day services". Do they really think that the current services offer activities as just a process? Each activity is researched and planned, with evidence to show that it will help people to recover.
All of the elements of the new service are already on offer through current services, so the change is purely that people will be expected to go from Acute services straight into their local community. This is not appropriate for the vast majority of service users, people are still struggling with their illness and need more intensive support than can be offered in a community setting.
The staff and the service users are not adverse to change, we are fully aware that people are missed by the current system, but taking away vital support will only increase this problem. The higher management who come up with these ideas are not in touch with the people on the front line. Come and talk to us, lets have a discussion about how we can improve the service, not reduce it!

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